30 Day Home Trial – Or Your Money Back.

Unless you’re completely happy with your purchases, we can’t be either. That’s why we offer all our customers the Gaiam Customer Guarantee. This guarantee means you can see, touch, and test each and every product for a full 30 days risk free. If you change your mind about your new purchase, you can return the items to us in their original condition for a full refund (excl. delivery), no questions asked. Who else offers such a solid guarantee? We’re proud of our quality and are sure you’ll be happy when you purchase from us. However, for extra peace of mind, all Gaiam products come with a generous 12 month quality assurance guarantee. Now that’s service!

Security

This Guarantee ensures that you never have to worry about credit card safety while shopping at Gaiam on the Internet. We guarantee that every transaction you make at on our web site will be safe. This means you pay nothing if unauthorised charges are made to your card as a result of shopping at with Gaiam on the Internet.

All information on this site is processed securely with Comodo InstantSSL.

Safe Technology

Our secure server software (SSL) is the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. When an order is received, SSL is again used to unscramble the message, check that it came from the correct sender, and verify that it has not been tampered with.

Still don't want to use your credit card on the Internet?

No problem. Simply call 1300 301 200 to place your order.

Returns

Products returned must be in original condition and packaging. You will receive a credit or refund for the full purchase price (excl delivery and insurance).

Interest Free Payments

Gaiam offers easy, interest-free payments. Credit card holders can take advantage of easy terms of up to 10 months for selected item.

Warranty

Supplier's Warranty: All products are warranted to be free of defects in workmanship and materials for a full one year from date of purchase except personalized items which have a 30 day Supplier's Warranty. These warranties are in addition to those implied by law.